So I work in a mall. A fairly mismanaged mall. They used to have a customer service desk, you know, where customers go to get serviced and also buy mall gift cards and whatnot... Well they shut that down. Most malls have stores that go out of business, well we have those too, but our mall shuts down the customer fucking service desk... and then replaces it with...
A gum ball machine. Let me repeat myself. A FUCKING GUM BALL MACHINE.
That's right, mall management is basically treating it's shoppers like gerbials.
Now watch this live action Simpsons intro: